Customer Escalations Management: The Golden Recipe

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? You should still aim to avoid escalations and complains; nevertheless, your attitude toward them should make all the difference. If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), then grab your copy now! $1.99 on Kindle. ... [Read More...]

The Science of Hiring Quota Busting Sales Teams

The first book written on hiring salespeople based upon 85 years of organizational psychology research, data analytics on 2.1 million salespeople and the best practices of top performing sales organizations. The purpose of this book is to help companies hire stronger salespeople. Research shows there is the huge gap between what science knows and what businesses do! The research is not something you can easily find on the internet or in any of the human resources or sales management journals. $... [Read More...]

Don’t Retire… Graduate!: Building a Path to Financial Freedom and Retirement at Any Age

Whether you’re 25, 45, or 65, planning for financial independence can feel daunting and unattainable. Planning for a successful future is a journey that begins right now and continues throughout your life. This book makes personal finance and security easy—no matter if you’re just beginning to invest money and get out of debt, or stand only a few years away from retirement Designed like a college curriculum (without the grades and homework), this guide offers a full syllabus of financial ... [Read More...]

DJ’s Mean Business: One Night Behind the Turntables Can Spin Your Company’s Success

Loosen your tie, grab your favorite tunes, and get ready—because this DJ is spinning a creative business strategy that’ll really shake the world up… Learn everything you need to know about starting, building, and marketing your small business. In a one-night set you can unlock your professional skills, work your creativity into entrepreneurship, and unleash your inner DJ. Don’t miss out on the performance as DJ AmRo gets the party started for the crowd and for your business.... [Read More...]

The Sales Chain

The Sales Chain is an insider’s guide to the pitfalls, tips, tricks and knowledge required to build a successful sales career and business. This book is for the industry novice, seasoned professional, and sales support staff and this how-to guide for the world of sales has something for everyone. Rob Elliott has over 30 years of sales experience, training, and public speaking. Rob debunks the sales business and unlocks the essential steps in the sales process. Afraid of selling, unsure how to... [Read More...]

[2022 Version] How to Start and Grow an E-Commerce Business

Warning: this book cannot make you rich. Probably not the blurb you expected for a book about making money online, was it? But here’s the reality: there is no book on earth that can give you the Golden Ticket. The idea that you can print money from a magical money vending machine (“put $1 in, you’ll get $4 out!”) is a lie. It is spread by internet marketing gurus who have a vested interest in your belief in it. More belief in the lie = more seats sold in their “masterclass.”So, what... [Read More...]

Intelligent Huddles: How to Launch and Facilitate Meaningful Daily Huddles to Improve Team Communication, Strengthen Culture, and Reduce Employee Turnover

Two of the biggest obstacles to business success are poor communication and poor relationships between team members and leaders. Most don’t realize this and even fewer have the tools to solve these problems. You don’t have to be most leaders. Intelligent Huddles shows you how to plan, implement, and run daily huddles to improve communication and effectiveness in any organization. Andrea Hemmer uses her in-depth knowledge of neuroscience and expert communication techniques to deliver a brilli... [Read More...]