Books in category Business & Economics – Training

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    Первоклассный сервис как конкурентное преимущество
    Джон Шоул

    Джон Шоул известен как гуру культуры обслуживания. У него совершенно уникальный взгляд на обслуживание клиентов. Он считает, что …

  • How to be Human

    How to be Human*
    Deirdre N. McCloskey

    A witty and thoughtful romp through the profession and practice of economics

  • Implementing the Four Levels

    Implementing the Four Levels
    Donald L. Kirkpatrick, James D. Kirkpatrick

    In this indispensable companion to the classic book Evaluating Training Programs: The Four Levels, Donald and James Kirkpatrick draw on their decades of collective experience to offer practical guidance for putting any or all of the Four …

  • Freedom from Wealth The Experience and Strategies to Help Protect and Grow Private Wealth

    Freedom from Wealth: The Experience and Strategies to Help Protect and Grow Private Wealth
    Charles Lowenhaupt, Don Trone

    Charles A. Lowenhaupt is the founder, chairman, president, and CEO of Lowenhaupt Global Advisors and a managing member of Lowenhaupt & Chasnoff, LLC, the first U.S. law firm to concentrate in tax law, which was established by his …

  • You Can t Fire Everyone

    You Can’t Fire Everyone
    Hank Gilman

    But when it happens, these accidental bosses often find that learning to manage is like learning to swim by being dropped into the deep end of the pool. Hank Gilman knows what that's like.

  • What s Stopping Me from Getting Ahead

    What’s Stopping Me from Getting Ahead?
    Robert Goldfarb

    About the Book For more than 30 years, Robert W. Goldfarb has advised and coached managers on five continents in organizations of every type who got to a certain level of success in their careers and then stalled.

  • Building Leadership Development Programmes

    Building Leadership Development Programmes
    Nigel Paine

    Building Leadership Development Programmes is designed to show how leadership development should work.

  • 50 Activities for Diversity Training

    50 Activities for Diversity Training
    Jonamay Lambert, Selma Myers

    Includes learning objectives, facilitator guidance, and reproducible materials.

  • ASTD s Ultimate Train the Trainer

    ASTD’s Ultimate Train the Trainer
    Elaine Biech

    Authored by training's consummate professional, Elaine Biech, ""ASTD's Ultimate Train the Trainer"" is a 'must have' for every training manager's bookshelf.

  • The Blended Learning Book

    The Blended Learning Book
    Josh Bersin

    The Blended Learning Book is your user?s manual for implementing blended learning.

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