Books in category Business & Economics – Total Quality Management

  • The Pocket Idiot s Guide to Six Sigma

    The Pocket Idiot’s Guide to Six Sigma
    Anthony Weeks, Marsha Shapiro

    Aimed at employees- rather than managers-this guide quickly and easily explains everything employees need to know about Six Sigma, including what it is and what it can accomplish, why companies are implementing it, how employees are …

  • Quality Management Systems

    Quality Management Systems
    Howard S Gitlow

    This book presents a model of Quality Management that combines the theoretical base of Dr. W. Edwards Deming and the practical techniques of the Japanese into a useful application.

  • Health Safety Environment and Quality Audits

    Health & Safety, Environment and Quality Audits
    Stephen Asbury, Peter Ashwell

    OHSAS 18001 for health and safety, ISO 9001 for quality, ISO 14001 for environment). This book delivers a powerful and proven approach to auditing business-critical risk areas.

  • Quality of Work and Employee Involvement in Europe

    Quality of Work and Employee Involvement in Europe
    Marco Biagi

    The eighteen essays in this volume concentrate on the issues surrounding workers' participation, the area of industrial relations uppermost in Marco Biagi's thinking at the time of his assassination in March 2002.

  • Managing Organizational Risk Using the Supplier Audit Program

    Managing Organizational Risk Using the Supplier Audit Program
    Lance B. Coleman, Sr

    This, too, is where the majority of product realization risk lies. This book defines what risk-based thinking is and how to apply it from the perspective of helping manage organizational risk through the supplier audit process.

  • Public Administration Reformation

    Public Administration Reformation
    Yogesh K. Dwivedi, Mahmud Shareef, Sanjay K Pandey, Vinod Kumar

    This book takes a timely look at the heightened need for public administration reform as a result of the economic challenges currently faced by nations across the globe.

  • Interpreting the CMMI R

    Interpreting the CMMI (R)
    Margaret K. Kulpa, Kent A. Johnson

    The authors have been responsible for successfully implementing process improvement in several different organizations. This book is based on real-life experience, not on academic theories.

  • ISO 9001 2015 In Brief

    ISO 9001:2015 In Brief
    Ray Tricker

    This is supported by: Annex A – A summary of the requirements of ISO 9001:2015 – including an overview of the content of the various clauses and sub clauses, the likely documentation required and how these would affect an organization.

  • Strumenti innovativi per lo sviluppo sostenibile Vision 2000 Iso 14000 Emas Sa 8000 Ohsas Lca l integrazione vincente

    Strumenti innovativi per lo sviluppo sostenibile. Vision 2000, Iso 14000, Emas, Sa 8000, Ohsas, Lca: l’integrazione vincente
    Pietro Lafratta

    Pietro Lafratta , ingegnere, ha ricoperto importanti posizioni dirigenziali in multinazionali europee.

  • Road Map for the Baldrige Journey

    Road Map for the Baldrige Journey
    Joe Kilbride

    This book provides a detailed road map and systematic process to design and implement a customized operating model for performance excellence based on the Criteria.

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