Books in category Business & Economics – Management

  • Customer Satisfaction Evaluation

    Customer Satisfaction Evaluation
    Evangelos Grigoroudis, Yannis Siskos

    This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem.

  • Implementing Beyond Budgeting

    Implementing Beyond Budgeting
    Bjarte Bogsnes

    "A leading practitioner in the Beyond Budgeting movement." –Robert S. Kaplan and David P. Norton, from their latest book, The Execution Premium "This is an excellent book for those who want to grapple with the difficult task of radically …

  • Changemaking

    Changemaking
    Richard Bevan

    Changemaking takes a fresh look at managing change. Focusing on tactics rather than strategy, the book is for those who carry out the practical day-to-day work of supporting and sustaining change.

  • Positive Psychology at Work

    Positive Psychology at Work
    Sarah Lewis

    The book reveals the most recent research and practice findings on such topics as positivity, flourishing organisations, flow, strengths, positive energy networks, transformational collaboration, psychological capital, and authentic …

  • Leadership Is an Art

    Leadership Is an Art
    Max Depree

    First published in 1989, the book has sold more than 800,000 copies in hardcover and paperback. This revised edition brings Max De Pree’s timeless words and practical philosophy to a new generation of readers.

  • Growth Champions

    Growth Champions
    The Growth Agenda

    What makes those companies so special? And what can you and your business learn from them? Growth Champions looks at 20 leading global organizations and identifies the key elements that drive their success.

  • HBR Guide to Performance Management HBR Guide Series

    HBR Guide to Performance Management (HBR Guide Series)
    Harvard Business Review

    The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization.

  • Business Leadership and the Lessons from Sport

    Business Leadership and the Lessons from Sport
    H. Westerbeek, A. Smith

    Sport represents a very intense and dynamic form of competition for individuals and for teams.

  • Advanced Social Media Marketing

    Advanced Social Media Marketing
    Tom Funk

    While this book will be accessible enough for someone implementing a social media program for the first time, it’s ambitious enough to benefit experienced SM hands who are looking for good ideas and techniques to push their online …

  • Curation Nation How to Win in a World Where Consumers are Creators

    Curation Nation: How to Win in a World Where Consumers are Creators
    Steven Rosenbaum

    So entertaining you won’t put it down.” —Chris Meyer, author of Blur “Read this book.

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