Books in category Business & Economics – Industrial Management

  • การจัดการเรียนรู้ที่บูรณาการการอ่านและการคิด
    สุกัญญา ศรีสืบสาย

    หนังสือคู่มือครูอาจารย์ที่แนะแนววิธีการสอนผู้เรียน ให้รู้จักการคิดอย่างเป็นระบบ …

  • Salesforce Service Cloud For Dummies

    Salesforce Service Cloud For Dummies
    Jon Paz, T. J. Kelley

    This book covers: Service Cloud Basics Handling Customer Issues Improving Your Service Organization's Effectiveness Leveraging Your Organizational Knowledge Recognizing When It Takes a Community Measuring Contact Center …

  • The Work of Management

    The Work of Management
    Jim Lancaster


    Gabriele Arcidiacono, Stefano Rossi, Claudio Calabrese

    E’ coordinatore e docente di attività Kaizen. Stefano Rossi: Ingegnere Energetico, esperto di Affidabilità e tematiche legate alla progettazione: ha svolto progetti Six Sigma in ambito Formula 1.

  • Understanding Competitive Advantage

    Understanding Competitive Advantage
    Fredrik Nilsson, Birger Rapp

    This book is about competitive advantage and how it is created at the company level.

  • Semicollusion

    Frode Steen, Lars Sørgard

    Although the notion 'semicollusion' is not so often used explicitly, it turns out that the topic is covered extensively in the economic literature. Moreover, the phenomena 'semicollusion' seem to be present in numerous industries.

  • The Changing Postal and Delivery Sector

    The Changing Postal and Delivery Sector
    Michael Crew, Pier Luigi Parcu, Timothy Brennan

    This book addresses some of the major issues facing postal and delivery services throughout the world. Postal operators worldwide have been slow to address the threats from and opportunities created by electronic competition.

  • World Class Applications of Six Sigma

    World Class Applications of Six Sigma
    Jiju Antony, Ashok Kumar, Ricardo Bañuelas

    Many corporations have reported large financial benefits from integrating Six Sigma into their businesses but how did they really arrive at these substantial savings? This book shows you how Six Sigma can generate these savings.

  • Inside China s Automobile Factories

    Inside China’s Automobile Factories
    Lu Zhang

    Combining original empirical data and sophisticated analysis that moves from the shop floor to national political economy and global industry dynamics, the book develops a multilayered framework for understanding how labor relations in the …

  • Guidare il cambiamento organizzativo

    Guidare il cambiamento organizzativo
    Umberto Frigelli

    Le imprese e le organizzazioni sono organismi instabili, che cambiano in continuazione, seguendo una routine, con facilità, rispondendo a stimoli per lo più esterni.

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