Connected Corporation

Connected Corporation

Number of page: 368
Author: Jordan D. Lewis
Publisher: Simon and Schuster
Rating:
Category: Business & Economics

Until now, the relationship between a company and its customers or suppliers has consisted of arms-length haggling over the price of a part or a service. Today, reveals alliance expert Jordan D. Lewis, customers and suppliers are actually embracing each other—sharing data, design work, and even research and development. The result, Lewis finds, has been a dramatic improvement in each firm’s costs, quality, cycle times, and customer satisfaction—without added expense. Building on his groundbreaking work, Partnerships for Profit, Lewis shows managers how to maximize the potential of these new customer-supplier alliances—described by the Wall Street Journal as a